Shipping and Returns
How will my order be shipped?
We use FedEx(USA) and Canpar(Canada) as our shippers. After you receive your shipping confirmation/tracking information, you can track your order at (www.FedEx.com) or (www.Canpar.ca). Neither FedEx or Canpar does not deliver to post office boxes, so please include a physical street address. Orders are shipped Monday-Friday.
Cracked Wheat offers free standard shipping for any orders over $199 (cart subtotal) shipped within the continental United States and Canada! Orders less than $199 will be shipped at a designated flat rate of $20.00 based on your geographical location. FedEx (USA) or Canpar (Canada) standard ground delivery.
- Orders received Monday through Friday will ship within 48 hours of receipt, excluding holidays and weekends.
- FedEx/Canpar provides our shipping services and does not deliver to post office boxes so please provide a physical address to avoid a delay in shipping.
Our policy lasts 30 days. If 30 days have gone by since your purchase, a refund or exchange is subject to review. To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, we require a copy of the order to be included in the box.
Please visit our return page (here) for information on how to go about sending back your product. You will be responsible for paying for your own shipping costs for returning the item(s). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a traceable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Please ship your returns to for CANADIAN residents:
ATTN: Cracked Wheat Internet Returns
3205 Bedford Road
Montreal, Quebec H3S 1G3 Canada
Please ship your returns to for USA residents:
C/O - Dynamic Warehousing & Distribution, Inc.
21 Lawrence Paquette Drive
Champlain, NY 12919